Problem with theme templates

Public Ticket #26964

Conversation thread

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

1. All the theme elements need to show the posts. In case your site doesn't contain any posts, there is no data to show.

2. About the header/footer issue, please send me the screenshot of your site issue.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

The problem is that your site doesn't contain any posts.

Please add the content before customizing the site layout.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

Regards,
PenciDesign.

vasilism3 started the conversation

2 years ago

Conversation Start

Hi!

I have problem with soledad theme!

I cannot add a template or block in my page. Even if i try to add any block or template is not papering properly in my page wordpress site.

I use wordpress latest version with apple mac m1. I try to follow the youtube pencil instructions but still is impossible. What should i do?

In the attachments there is the result after trying insert a template from soledad theme

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