Skip to content
Public Ticket #27063

Service Unavailable

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, the problem is that one of your installed plugins has a conflict with the PHP version, so it makes the WordPress dashboard unable to work properly.

I've activated the necessary plugins for your site.

Please clear your browser's cache and then recheck.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this specific situation, please send me your WordPress admin account and FTP login details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

Regards,
PenciDesign.


gamesmag started the conversation

Conversation Start

Hello, 

We have a big problem. After a theme update we can no longer access the admin area.

Error 503: 

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

If we deactivate the theme via ftp, it works without any problems. 

Can you help us? 

Best regards

Stefan

Want to join this conversation or access attachments? Sign in first.