PenciDesign Supporter replied
Staff Reply
Hi,
Sorry for the late reply. Please re-send me the site FTP information. I'll update your site today.
Regards,
PenciDesign.
Public Ticket #27064
Waiting since 6 weeks for an update for solving major issues with my side
Conversation thread
LillaGreen replied
Customer Reply
Hi! I am still waiting, you never wrote me back :/
PenciDesign Supporter replied
Staff Reply
Hi,
Sorry for the late reply, I'll check and try to update it soon.
Regards,
PenciDesign.
LillaGreen started the conversation
Conversation Start
Hi, it is really sad that I heard NOTHING from you about solving the ongoing major issues that are Theme-related... I extended my support, but nobody did something on my staging site - 3 weeks ago, an agent turned off the theme, and did something (not reported whaty), still nothing is fixed and I have no updates on the several major problems with my website. Discount is not working and it is the combination between Soledad with Woocommerce, so it is theme topic.
Please, I need update and your help!
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