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Public Ticket #27193

The home page of the site is sprawling

Conversation thread

idjon replied

Customer Reply

Thank you! I've set up W3T Optimizer. It worked.

PenciDesign Supporter replied

Staff Reply

Hi,

The issue lies in the fact that the W3T Optimizer option has disrupted some elements of your site.

Regards,
PenciDesign.


idjon replied

Customer Reply

Thank you! Great! Everything works! What was the problem? For the future.
Happy New Year!

PenciDesign Supporter replied

Staff Reply

Hi,

I've config the new cache plugin and disabled some page optimization features.

Please clear your browser's cache and then recheck.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

Please send me the ads code that you've inserted to your site, I'll double check it on my testing site.

Regards,
PenciDesign.


idjon replied

Customer Reply

It's very strange. Users complain and I have problems in some browsers too. Maybe you can tell me what it could be approximately. Ads have been removed. Doesn't help.

PenciDesign Supporter replied

Staff Reply

Hi,

Here is a screenshot of Firefox, I've checked your site on multiple devices but haven't found any issues:

uQeCUhM.png

Regards,
PenciDesign.


idjon replied

Customer Reply

Google Chrome is doing fine. Crashes in Mozilla Firefox, Microsof Edge and when viewing in a smartphone.

PenciDesign Supporter replied

Staff Reply

Hi,

Here is the latest screenshot on my Google Chrome:

1PK5bl8.png

Regards,
PenciDesign.


idjon replied

Customer Reply

No. There is no Google AdSens code on the site. There's Yandex. Check on your phone or in different browsers.

PenciDesign Supporter replied

Staff Reply

Hi,

Maybe this is an AdSense banner ad. I've checked your site on my browser but haven't found this area.

2LbXM6y.png

Regards,
PenciDesign.


idjon started the conversation

Conversation Start

Good day!
The home page of the site is sprawling. In the Firefox browser and on my phone, there is a large distance between the site header and the content. In Chrome browser there are no such problems.
Best regards,
Alexandr

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