Upgrade Soledad version

Public Ticket #27305

Conversation thread

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

The issue comes with the new version of the Elementor PRO plugin. We'll address this issue in the future theme update.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

Please send the request to pencidesign.help@gmail.com

Regards,
PenciDesign.

THE-PHOTOKITCHEN replied

2 years ago

Customer Reply

I do have the same problem, however, not able to create a ticket :-(

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

I've re-updated your site.

Please clear your browser's cache and then recheck.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

Regards,
PenciDesign.

Lella started the conversation

2 years ago

Conversation Start

Hi dear, I have just upgraded to new Soledad version but I cannot see anymore the customized footer I created with Elementor but it has changed with the default one. I have cleared cache and regenerated CSS files through Elementor>Tools>Regenerated CSS and files but nothing changed. There is something I should do more?

Many thanks for your help.

Alessia

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