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Public Ticket #27372

There is a critical error on your website

Conversation thread

leires replied

Customer Reply

I'm going to take the opportunity and ask another question, which in my opinion is more serious, but I'm going to open another ticket.

PenciDesign Supporter replied

Staff Reply

Hi,

For this matter, please provide me with your WordPress admin account credentials. I will log in and attempt to assist you in troubleshooting this issue.

Regards,
PenciDesign.

leires started the conversation

Conversation Start

Good afternoon. I have a problem because when I activate the theme the message "There is a critical error on your website. Check your email for instructions." Then I deactivated all the plugins and realized that the plugin that is giving this error is WPBakery. How do I proceed?

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