Site Tagline in Header Builder | PenciDesign Support

kindandtasty replied

2 years ago

Customer Reply

OK, I'll figure it out.

Kind regards,

Jasmina

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

I've rechecked your site, and all the JS and site elements were deleted by a third-party plugin you installed, not included with the Soledad theme.

Please check all the plugin options.

Regards,
PenciDesign.

kindandtasty replied

2 years ago

Customer Reply

Hi,

I tried it but it's still the same... Cleared all site caches and browser cache too.

Kind regards,

Jasmina

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

You should turn off all the options at the Appearance → Customize → Speed Optimization → Optimize JavaScripts then clear all the site caches and check again.

Regards,
PenciDesign.

kindandtasty replied

2 years ago

Customer Reply

Hi,

unfortunately it didn't help. It's still the same and still happens only on mobile version. Do you have any other suggestion?

Thank you,

Jasmina

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

This is a JS lazyload effect. You can disable it by going to Appearance → Customize → Speed Optimization → Optimize JavaScripts.

Regards,
PenciDesign.

kindandtasty replied

2 years ago

Customer Reply

Hello, thank you very much!

I am having another issue with the slider and homepage now (mobile only). When the homepage loads, text on the pictures of the slider, search icon and cookie icon doesn't show up (picture 1), and on scroll it all loads (picture 2). Could you please check it?

Thank you again and kind regards,

Jasmina

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

I've edited the header for your site.

Please clear all the browser caches and check again.

Regards,
PenciDesign.

kindandtasty replied

2 years ago

Customer Reply

Hello,

thank you so much for fixing the slider :). It looks great!

Here is the Tagline:

[pencilang en_GB='Nutritious and Delicious Whole Food Plant Based Recipes' sr_RS='Nutritivni i ukusni recepti bazirani na celovitoj biljnoj ishrani'/]

While you are at the Header Builder section, could you please check the language switcher that I added as Mobile Custom HTML 2 at the Mobile Sidebar section?

It works, but it looks messy, so just please see if it looks ok?

Thank you again very much,

Jasmina

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

I've fixed the mobile loading issue, it relevant to the cache issue.

Please send me the tagline content that you need to show.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and help you customize it.

Regards,
PenciDesign.

kindandtasty started the conversation

2 years ago

Conversation Start

Hello,

I have a custom header created with Header Builder and wish to add my Site Tagline to both Desktop and Mobile (Bottom Bar). I already used HTMLs for something else since there are only two for mobile header. Is there a shortcode that I can use for this? Or do you have a better idea how to do this?

Thank you in advance,

Jasmina