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Public Ticket #27435

Front end submission cant access gallery

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PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, the problem is that one of your plugins has modified the media upload features.

To troubleshoot this, please disable all plugins (except for the ones that come with the Soledad theme) and then reactivate them one by one. This will help you identify which plugin is causing the issue.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



PenciDesign Supporter replied

Staff Reply

Hi,

Please go to Appearance → Customize → General → General Settings → turn off the "Limit User Access Media Library" option.

Regards,
PenciDesign.


wetvibes started the conversation

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When a user tries to upload images to front end submission gallery nothing happens when you click on Chose image.

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