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Public Ticket #27554

Site slow

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

The issue may arise because one of your installed plugins is not compatible with the latest version of PHP, potentially causing conflicts that lead to high CPU usage.

Please consider downgrading the server's PHP version to 8.0 and then checking again.

Regards,
PenciDesign.


Paola replied

Customer Reply

Hi There,

I received a notification from my hosting provider that my website is experiencing high resource usage and causing 503 errors.

Specifically, they increased my physical memory RAM to 2GB, while the CPU remains at 100%. However, the consumption is still high, as you can see from the faults in the screenshot.

It seems that despite the website loading pages quickly, there are crashes. These crashes only occur when I am logged in and result in a 503 error.

My hosting provider says they are caused by high resource usage.

Could you please check if there is anything conflicting with your theme, or if there are any server configurations that are more recommended for Soledad?


The access is always the same as the one you have in this ticket for pastapizzascones.com

Thank you

PenciDesign Supporter replied

Staff Reply

Hi,

I've configured the page speed optimization options for your site.

Please clear all the browser caches and check again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.


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