PenciDesign Supporter replied
Staff Reply
Hi,
We'll re-check it on my testing site and then update Soledad as soon as possible.
Regards,
PenciDesign.
Public Ticket #27600
Upgrade of Soledad
Conversation thread
Lella replied
Customer Reply
Sorry dear, I also contacted Elementor support but the issue is due to a conflict with your theme. Do you think you are going to solve the conflict in next update? So that I can update the Soledad theme. But currently I am forced to restore the site to a previous version. Please let me know something, the solution cannot be replace my footer with Soledad footer, I want use my Elementor Pro footer.
Thanks.
Alessia
Lella replied
Customer Reply
Hi dear, do you mean I cannot going on to use this Elementor pro footer? Is there any trouble with compatibility through Soledad and Elementor pro?
PenciDesign Supporter replied
Staff Reply
Hi,
About this case, please follow the document at the link below to convert the Elementor PRO footer to the Soledad footer:
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Lella started the conversation
Conversation Start
Hi dear,
I have just upgraded to latest Soledad version and the Footer cannot be anymore shown, I only see the standard one and not that one I created with Elementor pro. How can I fix this and see again the footer?
Many thanks for your help.
Alessia
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