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Public Ticket #27614

submenu arrow of hamburger menu

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to Appearance → Customize → Logo & Header → Vertical Mobile Navigation: turn off the "Enable click on Parent Menu Item to open Child Menu Items" option.

Regards,
PenciDesign.


Samane replied

Customer Reply

If I can solve the problem using CSS code, please send me the proper code,

thanks

Samane replied

Customer Reply

Thanks, I am in hurry and waiting, I sent you the video of what happens when I click on arrows:

PenciDesign Supporter replied

Staff Reply

Hi,

Kindly allow me some time to double-check this case on my testing site. I will then promptly send you an update.

Regards,
PenciDesign.


Samane replied

Customer Reply

I dont have right to send user and password since I am developer the website, would you please guide me to solve the problem? I also enabled this option and when I disable it, it works. I want to open submenus by clicking on parent text and arrows both.

8825058885.png

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



Samane started the conversation

Conversation Start

Hello

by clicking on the arrow icon of submenus of hamburger menu (mobile view), submenu open and immediately closed, however when I click on its text, it is ok, how can I fix it?

Best Regards

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