Mobile Images not diplaying

Public Ticket #27704

Conversation thread

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

I've fixed the cache issue by switching the WP-Rocket to W3 Total Cache, and then clearing all the site cache again.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

Have you installed any server-level cache or are you using a CDN service?

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

I've checked your site on my phone, all the images showing properly, here is the screen recorder video: https://streamable.com/9z3esj

Please make sure you've cleared all the browser caches and then check again. You can check the non-cache by adding some extra parameter at the end of the URL: https://www.mattsoutdoorsolutions.com/?cache=0

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

I've configured the WP-Rocket and Elementor plugins.

Please clear all the browser caches and check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

rettigt1 started the conversation

2 years ago

Conversation Start

Hi,

I am using Soledad for www.mattsoutdoorsolutions.com and for some reason the images are not displaying on several pages, but only in mobile version. The desktop view is all good. I have reinstalled the theme, changed cache plugins, and changed image optimization plugins with no luck.

Any help would be great! Thanks!

Tyler

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