Skip to content
Public Ticket #27723

Layout loading problem

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

I'll try to resolve this case before the 29th of February.

Regards,
PenciDesign.


taptapcostumes replied

Customer Reply

Hello PenciDesign,

First of all, I would like to express my gratitude for your prompt and attentive support. I really appreciate how dedicated you are in resolving my previous issues.

I understand that my newest issues may take time to investigate and fix, but I would be grateful if you could provide me with an approximate update on when I might expect a resolution.

Thank you

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, and it appears that the Critical CSS functions are unable to scan the CSS files. I will debug this issue and update this ticket once the problem has been resolved.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.


taptapcostumes replied

Customer Reply

The problem still exists, it will just be solved more quickly by the measure.

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to Appearance → Customize → Speed Optimization → Optimize CSS: turn on the "Enable Critical CSS" option.

Clear all the site caches and then check again.

Regards,
PenciDesign.


taptapcostumes started the conversation

Conversation Start

Since I have used the Speed Optimization option, the loading times have improved significantly, but I now have an unsightly loading error that the menu is always displayed (see screenshots).

Want to join this conversation or access attachments? Sign in first.