Ivan Boscan replied
Customer Reply
Hi, I can see that the problem has been solved. Thank you so much for your valuable help!
Public Ticket #27831
Is about the Soledad-Time Magazine template
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
I've checked your site, and all the issues are related to the Autooptimize cache plugin. This plugin has scanned and removed some CSS/JS files that are necessary for Soledad, causing it to not work properly. Please try disabling this plugin and then follow the pagespeed optimization guide at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Ivan Boscan started the conversation
Conversation Start
Hi, I'm having problems with the Soledad template. The social media icons look fine when I'm editing in WordPress, but once I publish my website, the icons don't look right when I visit the website from any browser.
I am attaching 2 images: the first is to show the icons when I am editing from WordPress and the second image is to show how the icons look from the browser.
Image 1:
- Screenshot of WordPress editor showing social media icons
- Caption: "Icons in WordPress editor"
Image 2:
- Screenshot of published website showing social media icons not displaying correctly
- Caption: "Icons on published website"
I really don't know what could be happening. I appreciate any help in solving this. Thank you in advance.
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