PenciDesign Supporter replied
Staff Reply
Hi,
My email: pencidesign.help@gmail.com
Regards,
PenciDesign.
Public Ticket #27848
Envato Market not uploading
Conversation thread
solarjobs replied
Customer Reply
Hello,
Would it be possible to share an email in private and I'll get you access as an admin.
Best Regards,
Dave
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
solarjobs started the conversation
Conversation Start
Hello -
I've downloaded the latest version of Envato Market*. Then compressing the folder into a zip to be uploaded (as it doesn't download as a zip). Unfortunately, when I attempt to "Install Now" I receive a message, "Incompatible Archive." I've made multiple attempts. Could you please advise.
Best regards,
DJ
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