caslanr aslan replied
Customer Reply
ok, I will disable plugins one by one and figure out which one is causing issue. Thanks
Public Ticket #27959
Database connection issue
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
I've checked your site, and the problem seems to be caused by the numerous plugins you've installed, which is affecting the page speed. Please review and activate only the necessary plugins.
When it comes to the sidebar content, the front-end display will adhere to the theme's design, whereas the back-end will display in a standard WordPress style. As a result, there may be differences in appearance.Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
caslanr aslan replied
Customer Reply
This is last 1 week of server load. It never past 20% but since I installed theme, it passes sustainable zone. Probably it has conflic with some plugins but I need your help to figure out.
caslanr aslan replied
Customer Reply
You didn't understand. Some plugin or something in the theme code is overloading the server. That's why it gives an error. I can turn on logs, then can someone connect my website and check logs please?
PenciDesign Supporter replied
Staff Reply
Hi,
Regarding the connection issue, please contact the hosting support, as the Soledad theme doesn't have any impact on the database.Regards,
PenciDesign.
caslanr aslan started the conversation
Conversation Start
Hi,
I just installed theme but it throws database connetion issue tim to time. Can you please have a look?
Best regards,
Mehmet.
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