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Public Ticket #28178

Slow loading on website created with Elementor

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PenciDesign Supporter replied

Staff Reply

Hi,

I've configured the image lazyload for your site.

Please clear all the browser caches and check again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, please follow these steps:

- Update WordPress core and all the plugins to the latest version,

- Remove all the unnecessary plugins,

- Downgrade the PHP version to 8.0 (Almost all the plugins aren't compatible with the PHP 8.2)

Then clear all the site cache and check again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

I can't logged in with the account you sent (both Penci or pencidesign@gmail.com)

Please check again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



KilisunCare started the conversation

Conversation Start

Hello :)

I have been using Soledad for years but I am trying to create a home site now using Elementor. I have tried several styles (slider, picture) and fonts and it takes much longer to load than all the rest of my urls, both images and fonts load slowly. How can I fix this?

These are two examples (drafts, not indexed because I think are not acceptable): 

https://dermatologia-bagazgoitia.com/home

https://dermatologia-bagazgoitia.com/inicio

THank you :)

L.

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