PenciDesign Supporter replied
Staff Reply
Hi,
Please resend the WordPress admin account to me in a PRIVATE reply. I will review it and assist you with migrating this data.
Regards,
PenciDesign.
Public Ticket #28208
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CLAUDIO DE SOUZA replied
Customer Reply
I dont know how to do that. I left you with all the credentils UP until now. My frient, that is the irony. My earlier theme was pency. Your other one
PenciDesign Supporter replied
Staff Reply
Hi,
1. The problem is that your homepage was created with the Customizer settings, so it doesn't have a homepage on the back end. You can modify it by going to Appearance → Customize → Homepage.
You can also create a homepage page and set it as a homepage by following the document at this link: https://soledad.pencidesign.net/soledad-document/#homepage
2. The post view of the Soledad saving on the post meta name:
penci_post_views_count
You can edit it by modifying the "penci_post_views_count" meta key value by following the technical document at this link: https://developer.wordpress.org/reference/functions/update_post_meta/
In case you don't know how to do that, please send me the name of the old theme, and I'll check and then send you a custom code.
Regards,
PenciDesign.
CLAUDIO DE SOUZA started the conversation
Conversation Start
I need you to explain something to me. When I use WordPress, or reading settings, I choose a page, usually home, to edit.
When I install y our Soledade, I go to reading settings and I can't find the bookmarked page. You advertise nine different configurations of home for any scheme of the many that appear there, but I can't install any, because they just don't seem to come with the theme. I feel wronged, because I would like to be able to edit the home, and it appears, and I bought the theme (almost a dream) because of the endless amount of settings. The menu that shows is home's wonderful point to your website… This not comes with the theme and when you advertise one thing you must deliver.
What is the point in buy something because you saw 9 things and they not come in the pack
Is not fair. I really feel cheated.
When you advertise something you sell it completely, you don't keep options that you expose to yourself in this way.
I'm really upset, really. If I didn't like the topic so much and hadn't written a review, this one would be the Review that you show, but don't deliver.
See, I asked you a million times to give me the name of the table and field in the databases, so I can import the number of views of my pages, and you didn't give me THAT. He made a schedule, the numbers appeared and, afterward, I don't even remember what happened. You know, man, I'm seriously thinking about going back to Percy and putting this lSoledad aside.
I'm exhausted from all this.
A week working and stuck at square one. And see that for me to write in these terms is because I am really upset. Very much
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