PenciDesign Supporter replied
Staff Reply
Hi @javedchakari,
Please send me the purchase code to pencidesign.help@gmail.com
Regards,
PenciDesign.
Public Ticket #28324
Lincense Revocation
Conversation thread
javedchakari replied
Customer Reply
Hi Support Team,
I have the same issue, Since I have no longer access to my domain (example.com) anymore and need to use my license somewhere else, would it be possible to rest the license.
Best Regards,
Javed
PenciDesign Supporter replied
Staff Reply
Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.
Regards,
PenciDesign.
Marcelo started the conversation
Conversation Start
Hello!
I have purchased Soledad theme and applied the license to the related domain (URL), but I don't have access to soledad in this domain anymore and can't revoke the license from this site.
Could you help me revoke this license?
Thanks in advance!
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