500 Error

Public Ticket #28393

Conversation thread

2 years ago

Staff Reply

Hi,

Let's try this version; I'll help you debug your site.

Regards,
PenciDesign.

2 years ago

Customer Reply

8.1 was as far as it would go back. I set it to that. Will that work?

2 years ago

Staff Reply

Hi,

I've checked your site, please downgrade the PHP version on the server to 8.0 and then check again.

Regards,
PenciDesign.

2 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

2 years ago

Conversation Start

We have installed installed the them from the backend but the fronted is not showing up. Can you please help me? We are getting a 500 Error.

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