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Public Ticket #28480

Categories Display

Conversation thread

Nuno Bexiga replied

Customer Reply

Hello

Sory for such delay.

I have big issues with the site, had to recover many things. now it's up again. 

you may close this inc

Thanks

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

.woocommerce ul.products li.product-category .product-category-img:before {
  display: none;
}

Regards,
PenciDesign.



Nuno Bexiga replied

Customer Reply

Hello

Yes, now it seems it's changing. I want to know how i can remove that blur , white blur . i think it was not before.

also i have to change the images by others , because those are getting feeded automatically , so most of them are not so cool for some categories. but that's another story .

I wanted only a better stlye , like other pages . but i have to start changing images to get the real appearence and customize from that.

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, and all the categories tyle settings already showing correctly:

PxdHYkT.png

In general, how do you want to display this area? Please send me more information, and I'll check it out and then send you a quick guide.

Regards,
PenciDesign.


Nuno Bexiga replied

Customer Reply

Hello

Good afternon 

Its unlocked now . It was becasue of time with no access.

kindly advise me if it worked.

PenciDesign Supporter replied

Staff Reply

Hi,

I can't log in because your site shows a notice:

"LOGIN BLOCKED: 2FA is required to be active on your account. Please contact the site administrator."

Regards,
PenciDesign.


Nuno Bexiga replied

Customer Reply

Hello

Good afternoon.

Sorry for the delay , i was with other problems on site . I tried again to change the categories how to display , but it still the same. they are square , with that white shadow , and if i change the style it does not change nothing.

you can access the site now, it's stable i think :(

kindly check the screenshot atached

Nuno Bexiga replied

Customer Reply

damn!!! Again issue now with cloudfare. 

Maybe because It's still running at that time any load on server.

I will have to take other way on this. Pfuuu. Starting to get deseapersted.

Thanks for your help. Let me fix this, and I'll return to you after I test again the design part!

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, here is the screen recorder video: https://streamable.com/4skldj

- The server sometimes does not respond.

- All the mega menu links are working correctly.

Regards,
PenciDesign.


Nuno Bexiga replied

Customer Reply

Hello

Good afternoon.

I am really sorry for the delay , i have been fixing some errors and issues (php-fpm , cpu peerformance), now it's ok . please help me with this. 

also if i click on the categories even in the top menu the mega menu it redirect to the home page ? why? even on the preview :( strange behaviour

I am looking forward to hearing from you

Regards

Nuno

PenciDesign Supporter replied

Staff Reply

Hi,

I still can't access your site because it shows the "503 Service Unavailable" notice.

Regards,
PenciDesign.


Nuno Bexiga replied

Customer Reply

Hello Team,

The site it's stable now as a workaround , you can kindly help me now with the below please? 

I am really sorry for this disruption but as you may think i was not expecting that got worst after i opened the ticket.

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



Nuno Bexiga replied

Customer Reply

Sorry, i forgot the atachement.

Nuno Bexiga replied

Customer Reply

Hello

I was trying to change , i tried many times but it's now working. nothing changes.

Can you please check why?

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to Appearance → Customize → WooCommerce → Shop Settings: change the following options:

- Product Category Style

- Categories Columns

Regards,
PenciDesign.


Nuno Bexiga started the conversation

Conversation Start

Hello Team,

I need to understand how can i change this on the categories? because i already tried to change even the columns and it's not changing. i disabled the right widget to appear more categories. 

but i can't change the design and remove the blur on the categories.

can you help?

many thanks

Nuno

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