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Public Ticket #28563

Feature Images not Displaying

Conversation thread

loganuniacke replied

Customer Reply

Thanks for your support and prompt response. 

PenciDesign Supporter replied

Staff Reply

Hi,

I've fixed this issue by disabling the Siteground lazyload option.

Soledad theme already included the lazyload feature so you need to turn it off on another plugin you've installed.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

I can't be logged in because of the wrong password.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



loganuniacke replied

Customer Reply

I have done this just now and the issue is still happening on both pages. I tested in a new browser with no success. Any other suggestions?

PenciDesign Supporter replied

Staff Reply

Hi,

The problem is that your site is missing some image sizes, please install the Regenerate Thumbnails plugin and then regenerate all the image sizes by following the document at this link: https://wordpress.org/plugins/regenerate-thumbnails/

Regards,
PenciDesign.


loganuniacke started the conversation

Conversation Start

Hi I'm finding the feature image isn't displaying in a blog post and it isn't displaying in the penci grids on the homepage. 

What do you think might be the issue?

Regards. Josh

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