Demo import not successful

Public Ticket #28702

Conversation thread

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

You can install any demo yourself by following the document guide at this link: https://soledad.pencidesign.net/soledad-document/#import-demo

Regards,
PenciDesign.

sourav replied

2 years ago

Customer Reply

Thank You very much , but I am planning to use soledad on another domain , can you help me install the demo on that domain

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

I've imported the demo data for your site.

Please clear all the browser caches and check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

I've tried to debug your site, it shows this notice:

Please contact your hosting provider to request an increase in the Connection Timeout value, and then check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account and the name of the demo you want to import in a PRIVATE reply. I'll log in and try to help you check this problem.

Regards,
PenciDesign.

sourav started the conversation

2 years ago

Conversation Start

Hi, Just installed the theme and while importing the demo data , it is getting stuck while importing and the importing process in not getting completed/successful.

i tried it different demos but the same thing is happening every time

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