Hi, unfortunately i can't open a new regulary ticket because of expired support of both items. i already wrote a regular mail with the contact form with all information. Thanks in advance!
Hi @ORA-1337,
Please create a new private ticket and include your purchase code. I’ll review it and assist you further.
Regards,
PenciDesign.
Same here. Didn't think about the revoke option and will use it in the future. Thanks for helping me out!
It's my second license because i really satisfied with this theme.
"This license key has been registered for the domain: https://ora-1337.com please buy a new license."
Last 5 digits: "884ca" Thanks!
Hi @vapour-soft,
Please create a new ticket and include your license key. I’ll assist you with checking it.
Regards,
PenciDesign.
my not working show this message
This license key has been registered for the domain: https://www.tenangles.com please buy a new license.
please remove this website
Hi @chaksbab,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.
Regards,
PenciDesign.
Hi @chaksbab,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.
Regards,
PenciDesign.
Regards,
PenciDesign.
I have a license that I had activated on site locally, currently I have deployed the site online but when I put the license key back I get the following error message:
"This license key has been registered for the domain: http://localhost/anvri/site please buy a new license." Please reset or remove this license key to allow me to activate it on the new domain online.
Thank you
Thank you !
Hi,
I've activated your site.
Please clear all the browser caches and check again.
Regards,
PenciDesign.
Hi, I purchased a theme and used the licence key locally to a site and then I revoked the key from there becasue I wanted to use the theme to another site. But the purchase licence key is not working on my new site despite the fact that the theme is completely removed from the previous site. Can you please help me with this, I need the theme to the new site not to the old one.
It just keeps loading and does not activate the theme
Want to join this conversation or access attachments? Sign in first.
Open your ticket archive, review validated licenses, and continue product support conversations from one customer portal.
