Skip to content
Public Ticket #28741

Lazy load problem (again)

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site on my browsers and haven't found any issues with lazy load images or image URLs.

Here is the screenshot: https://imgur.com/a/tyue1mA

The problem might be due to your browser add-ons.

Regards,
PenciDesign.


drmrgood replied

Customer Reply

I don't want to use lazy load Soledad feature. I want this disabled and use only WP Rocket lazy loading.

When I go to image url from incognito mode the image loads perfectly and there is no redirection.

PenciDesign Supporter replied

Staff Reply

Hi,

1. The Speed Optimization panel only appears when you have activated the Penci Shortcode & Performance plugin.

2. The Soledad theme already includes lazy load features, so you should turn off this feature in the WP-Rocket plugin.

3. The Soledad theme doesn't modify any image URLs. The problem might be that the image file does not exist. Please check and re-upload it.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



drmrgood started the conversation

Conversation Start

Hi!

I don't know why I have a lazy loading problem with images on some parts of the website again. I tried to find Speed Optimization part in Customize but there is none. How can I resolve this problem? As you can see on the image it says lazyloaded error. If I go to that URL of the image: best-diy-interconnect-cable-easy-to-make.jpg it redirects me here: https://cracklingsound.com/z0f76a1d14fd21a8fb5fd0d03e0fdc3d3cedae52f?wsidchk=17280138

WTF is that redirect?!

Check the attachment for more information.

Want to join this conversation or access attachments? Sign in first.