RSS Issues

Public Ticket #28754

Conversation thread

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

I've checked your site on the back-end but haven't found any issues related to the Soledad theme. However, when I switched to the default WordPress theme, the `/feed/` URL still wasn't working.

The problem may be caused by one of your installed plugins redirecting the `/feed/` URL to the homepage. To troubleshoot this, follow these steps:

1. Disable all plugins (except for the ones that come with the Soledad theme).
2. Reactivate them one by one to identify which plugin is causing the issue.

If this action doesn't resolve the problem, you should also check your domain DNS record settings.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

All the feed URLs on our demo site are working correctly. Here is a demo link: https://soledaddemo.pencidesign.net/soledad-daily-news/feed/

Therefore, the problem may be caused by one of the plugins you have installed.

To troubleshoot this, please disable all plugins (except for the ones that come with the Soledad theme) and then reactivate them one by one. This will help you identify which plugin is causing the issue.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

Seth started the conversation

2 years ago

Conversation Start

Hello,

My RSS feed stopped working after a recent update, and my syndication partners believe it is a theme-related issue.

When I visit https://in-betweenmedia.com/feed it doesn't go to my RSS feed like it did.

Do you have any thoughts on what could've broken?

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