Error Loading Dashboard for Editor and Author Role

Public Ticket #28776

Error Loading Dashboard for Editor and Author Role

Conversation thread

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

What is the issue related to the admin account? Please send me the screenshot.

Regards,
PenciDesign.

osegunfunmi replied

2 years ago

Customer Reply

Hello, the issue was initially resolved but its now affectin g the admin account.

What is the lasting solution to this issue, it is not good for a new business.

please help. you can login using the same password i provided previously

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

I've updated your site.

Please clear all the browser caches and check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

osegunfunmi started the conversation

2 years ago

Conversation Start

Hello Developer,

Please help. I created 2 new users with Author and Editor roles respectively. Sadly, they are uable to load the dashboard correctly as everything is scattered (see attached screenshot). I have updated the PHP version to 8.0 and also ensure that all plugins are upto date.

Please help me for possible solutions.

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