PenciDesign replied
Staff Reply
Hi,
You just need to ask the author why it doesn't work on your site - even you tried with default theme from Wordpress
Best Regards,
PenciDesign
Public Ticket #2878
Page Builder does not work anymore
Conversation thread
emmazilke replied
Customer Reply
Hi,
I did what you said but it still does not work :/ What author about what plugin should I ask?
Thank you.
PenciDesign replied
Staff Reply
Hi,
I just checked it again and I see that issue doesn't related with our theme.
Even I activate a default theme from Wordpress ( Twenty Seventeen ) - It still doesn't work.
So, please check again your plugins. ( Deactivate all plugins: except "Beaver Builder Plugin" and plugins come with our theme ) and try it again.
If it work, let's enable each plugin to check what's plugin caused this issue.
If it doesn't work, let's ask author of this plugin about that issue.
Best Regards,
PenciDesign
emmazilke replied
Customer Reply
I deactivated the "WPBakery Page Builder" Plugin but it is still not working.
PenciDesign replied
Staff Reply
Hi,
I see you're using 2 plugins for page builder. One is "WPBakery Page Builder" one is "Beaver Builder Plugin" - Let's deactivate one and use one.
Best Regards,
PenciDesign
PenciDesign replied
Staff Reply
Hi,
Please send me:
- Your admin url
- Your admin account ( username and password )
- Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account.
In a private reply.
I will take it a look help you.
Best Regards,
PenciDesign
emmazilke started the conversation
Conversation Start
Hello,
I want to edit a page with the page builder. When I click on it, nothing happens and I am not able to edit the page. Do you know why? Thank you for your help.
Kind regards
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