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Public Ticket #28915

mobile site

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jeremyw33 replied

Customer Reply

thanks for the quick response!

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site and found that the problem is caused by the WP Rocket LoadCSS plugin. This plugin delays loading all CSS files until the user interacts with the site, but it isn't compatible with mobile devices.

If you want to use this feature, please follow the documentation at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.


jeremyw33 started the conversation

Conversation Start

greetings

my website on mobile loads with a large blank space between the header and posts. this goes away if I refresh the page, but visitors wont know to do this. also, the social accounts icons on the top bar (tie Tok, instagram etc..) only display a square outline sometimes. a refresh only sometimes seems to solve this. 

attached are screen shots of thee page before and after a refresh. thee social icons seem to be working this time, or I would be able to show you that also. 

thanks so much for your time

Jeremy

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