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Public Ticket #29048

Chnages not showing on user's browser

Conversation thread

therevivingpakistan replied

Customer Reply

okay, thank you so much for the cooperation. 

PenciDesign Supporter replied

Staff Reply

Hi,

After fully clearing the caches, please wait for the cache system on your site to generate the cache files and then check the page speed again later.

Regards,
PenciDesign.


therevivingpakistan replied

Customer Reply

okay thank you so much, but now a new issue arrise, i have justed check website speed with google insight, and from 90 it dropped to 47

PenciDesign Supporter replied

Staff Reply

Hi,

Please view this screenshot:

iy6XFRh.png

Regards,
PenciDesign.


therevivingpakistan replied

Customer Reply

i know where is the godaddy cache icon, like click on it then in tools, here it is. But i cant locate the airlift option, can you attach a screenshot?

PenciDesign Supporter replied

Staff Reply

Hi,

I just clicked the clear cache link on the admin bar. It is located under the Airlift and Goddady menu items.

Regards,
PenciDesign.


therevivingpakistan replied

Customer Reply

Thank you so much, can you please tell me how you do that? so i can do it in future if i have this problem again! Kindly explain a bit

PenciDesign Supporter replied

Staff Reply

Hi,

I've cleared all the AirLift and Goddady Caches.

Please clear all the browser caches and check again.

Regards,
PenciDesign.


therevivingpakistan replied

Customer Reply

I have cleared all caches and site caches too, but nothing is working!

PenciDesign Supporter replied

Staff Reply

Hi,

This is an issue with the cache plugin.

Please make sure you've cleared all the site cache before checking while logged out, because the caches are not visible for the admin.

Regards,
PenciDesign.


therevivingpakistan started the conversation

Conversation Start

I have make some changes on my site, which is live on the domain. My changes are not visible to public. The browser on which my wordpress admin account is logged in, changes are made there, but other browsers are not showing these changes. I have tried clearing cache from my go daddy hosting link, then i have clear cache of my other browser, where wordpress is not log in, but nothing works. im adding 2 pictures, one will include my wordpress browser other one is simple broswer. Mobile phone, tablet, no device is showing changes. 

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