PenciDesign Supporter replied
Staff Reply
Hi,
Yes. We'll fix it in the future theme update.
Regards,
PenciDesign.
Public Ticket #29072
Problem with scrolling the page
Conversation thread
Lukasz Ropczynski replied
Customer Reply
Hi,
Thank you. I turned off smooth scrolling and the problem was solved.
Can you improve smooth scrolling in the next theme update?
PenciDesign Supporter replied
Staff Reply
Hi,
This might be an issue with the new smooth scrolling library.
You can troubleshoot by temporarily disabling it. Go to Appearance → Customize → General → General Settings and turn off the "Enable Smooth Scroll" option.
We'll double-check on our testing site and update your site as soon as we can.
Regards,
PenciDesign.
Lukasz Ropczynski started the conversation
Conversation Start
Hi,
After the last update I have a problem. When I scroll the page with the slider to the bottom (on the right side of the browser), everything works fine. However, when I then start scrolling the page with the mouse wheel, it automatically returns to the top.
For example: I quickly move the slider to the comments under the article. Then I use the mouse wheel to scroll through the comments to read. Then the page returns to the very top, to the header.
The same thing happens the other way around: when I scroll first with the mouse wheel and then with the slider, the page returns to the header.
Want to join this conversation or access attachments? Sign in first.
