Skip to content
Public Ticket #29081

problem on page when adding penci blocks

Conversation thread

myriem replied

Customer Reply

Hello,

Thank you for your help !

Kind regards

PenciDesign Supporter replied

Staff Reply

Hi,

1. I've fixed your site's issue by re-updating the Soledad theme.

2. In general, I recommend downgrading the PHP version on your server to 8.0 to ensure the best plugin compatibility.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

I'm not sure why this code appears on your site because all the elements are showing correctly on my end.

This is why I need the admin account to check it.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



myriem replied

Customer Reply

Hello,

please find the screenshots

2481640747.png2696746391.png

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me the screenshot that related to this issue.

Regards,
PenciDesign.


myriem started the conversation

Conversation Start

Hello,

When I add a penci block (latest posts - featured posts) then i have an error message when visualizing the page. I already tried to deactivate all plugins and only activate penci ones but it still doesn't work.

Want to join this conversation or access attachments? Sign in first.