Unable to customize the theme

Public Ticket #29108

Conversation thread

2 years ago

Staff Reply

Hi,

I've checked your site, and the problem is that your server has blocked all AJAX connections via admin-ajax.php, so no data can be saved.

Please turn off the firewall or contact your hosting support for an efficient solution.

Regards,
PenciDesign.

2 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

2 years ago

Conversation Start

The theme is not allowed to change or customize any portion

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