Skip to content
Public Ticket #29185

WebP Image Compatibility on Featured Images

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to the page editor screen then change the page template to the "Page Full Width" option: https://ibb.co/nMVkNQW

Regards,
PenciDesign.


Jon Miksis replied

Customer Reply

Ok, thank you. One last thing: I would like to hide the H1 header from my homepage. Can you give me instructions on how to do that and if this functionality exists with Soledad? Thanks!

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



Jon Miksis started the conversation

Conversation Start

There is an issue on my site, where it appears that certain featured images (webP format) are not working on the homepage and category pages. As you can see in the screenshot below, blog posts with featured images that are WebP appear blank. There seems to be a compatibility issue specifically with featured images being shown on other pages. Can you help me resolve this issue? Thanks!

Want to join this conversation or access attachments? Sign in first.