rendering problem keeps exist whithout solved

Leo replied

2 years ago

Customer Reply

OK but it went well on custom css , only have bug on customize setting there.

anyway, thx for all the help

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

Based on your case and the information you provided, I recommend using the default OS fonts for the best UX/UI experience.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

The default heading and body font on your site is already set to Noto Sans TC.

Regards,
PenciDesign.

Leo replied

2 years ago

Customer Reply

Hi I only need notosans tc

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

body {
  --pchead-font: 'Hiragino Sans GB', 'Microsoft YaHei', '微軟正黑體', '蘋果儷中黑', Helvetica, Arial, sans-serif;
  --pcbody-font: 'Hiragino Sans GB', 'Microsoft YaHei', '微軟正黑體', '蘋果儷中黑', Helvetica, Arial, sans-serif;
}

Regards,
PenciDesign.

Leo replied

2 years ago

Customer Reply

I find the problem on my own, its nothing to do with plugins.

its general > Typography and the font style shoudn't been setting .... or it would be lag and stuck

hope your debug team learned lol

and new question is how do I set my font for desktop viewers?

when I set ""Font For Heading Titles"" and ""Font For Body Text"" noto sans tc, and noto sans serif also, the issues happend.

and I know that the Safari defult font is sans tc so what I want is to change the font for desktop users

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

I've configured new site settings and a new cache plugin.

The blank issue has improved on my phone (iOS Safari). If the issue still persists on your device, try going to the server settings, turn off the GZIP compression option, and then check again.

Regards,
PenciDesign.

Leo replied

2 years ago

Customer Reply

so how's going now anything news?

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

We understand the issue with your site and are working to check and fix it.

Please be patient, and we'll try to resolve it as soon as possible.

Regards,
PenciDesign.

Leo started the conversation

2 years ago

Conversation Start

As I show the video for several time but I don't think the assistance really knows it, and keep telling me different answers, it just like continues to fudge the issue by refusing to give exact figures.

Secondly, it already happend over 1 month and the assistance keep saying thay still finding the problem or just didn't even reply for over 7days , and I have to keep up asking and get another unsolved answer or just a totally none problems answer.

If the theme problem really can't be solved , maybe not blame somewhere else like it is the Iphone Safari problems ... maybe just tell me that it's not gonna work on here , then I'll just get another WP THEME to use would be better , not sitting here wasting my time wating .

It's a quite bad experience for the support forum