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Public Ticket #29342

ARTTICLE THUMBNAIL GONE

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PenciDesign Supporter replied

Staff Reply

Hi,

I've fixed this issue by configuring the Jetpack Optimization settings.

Please clear all the browser caches and check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

The problem is that the Jetpack plugin can't load the webp image, here is the screenshot of the error: https://ibb.co/NyN7kJs

Please try regenerating all the WebP images using the image optimization plugin you’ve installed.

Regards,
PenciDesign.


Leo started the conversation

Conversation Start

THE THUMBNAIL PIC just gone again 

is it the cache plugins?

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