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Public Ticket #29631

plugin conflicts Elementor

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

Have you read the article I sent and updated Soledad to the latest version (v8.5.6)?

Your site is still using the old version (v7.7.1), which isn't compatible with the latest version of Elementor.

Regards,
PenciDesign.


annitso replied

Customer Reply

I've added this email as admin.

Thanks

PenciDesign Supporter replied

Staff Reply

Hi,

My email: pencidesign.help@gmail.com

Regards, 
PenciDesign.

annitso replied

Customer Reply

Can you pls give me an email address so I can add you as admin.

Many thanks!

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply. I'll log in and try to help you check this problem.

Regards,
PenciDesign.

annitso started the conversation

Conversation Start

My website frequently encounters plugin conflicts. I have already conducted tests, and when all plugins are deactivated, the site runs smoothly. However, as soon as I activate Elementor, the site crashes. Please assist in resolving this issue. Since Elementor is core to this theme, any conflicts that arise should be addressed or supported by your team

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