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Public Ticket #29769

My client wants to change hosting and domain but I have installed Soledad theme to the old website, so I uninstall it. How can I install the same purchase to the new one?

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PenciDesign Supporter replied

Staff Reply

Hi,

Please make sure you've cleared all the browser cache and then check again.

Regards,
PenciDesign.

auxer replied

Customer Reply

It's showing the same thing. And I went back to the old Wordpress site which I've uninstalled or deleted Soledad already so I can't find Soledad menu in that. What should I do now? Should I reinstall Soledad on the old website?

PenciDesign Supporter replied

Staff Reply

Hi,

I've revoked this license, please register it on the new domain.

In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.

Regards,
PenciDesign.

auxer started the conversation

Conversation Start

My client wants to change hosting and domain but I have installed Soledad theme to the old website, so I've uninstalled it. How can I install the same purchase to the new one? Because it's still showing that the theme has been installed on the old website and I need to purchase for the new one.

here is the old website that I uninstalled the theme.
https://workpointmassage.ca/

the new website I want to use the theme.
https://paleturquoise-goat-420065.hostingersite.com/

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