Skip to content
Public Ticket #29873

Header builder

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin and FTP account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

Wassedo Stephane replied

Customer Reply

The problem still remains, you can on the website again. i have renamed the theme Soledad , and remove the CSS  but still the same problem

PenciDesign Supporter replied

Staff Reply

Hi,

I’ve checked your site and noticed that the default Soledad theme folder name has been changed, and custom HTML code has been added to the theme header file, which is causing some functions to malfunction.

Please rename the theme folder back to soledad in wp-content/themes/, restore all theme files to their original version, and then check again.

Regards,
PenciDesign.

Wassedo Stephane started the conversation

Conversation Start

This is how the header appears with these big spaces above. How to solve this?

Want to join this conversation or access attachments? Sign in first.