info@radiomarcabarcelona.com replied
Customer Reply
ok, thanksss
Public Ticket #29896
There has been a critical error on this website
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
This is a compatibility issue between the latest versions of Elementor and Soledad.
You can update the Elementor plugin now.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
I've updated your site.
Please clear all the browser caches and check again.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
info@radiomarcabarcelona.com started the conversation
Conversation Start
Hello, today suddenly my wordpress is not showing up. This message is displayed on my Home : "There has been a critical error on this website"
I have tried to deactivate all the plugins and everything remains the same, if I deactivate the Elementor and Elementor Pro plugins the website works. I have written to Elementor, but they tell me that the problem is in the theme, that is why I am writing to them. I am attaching a screenshot of the error message when activating WP_Debug
What can I do to solve this?
I hope for your help. Thank you
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