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Public Ticket #299

No slider

Conversation thread

techinnews replied

Customer Reply

This has been a great help! Thank you so much.

PenciDesign replied

Staff Reply

Hi,

1/ Please go to Customize > Logo and Header Options > and un-check on "Disable Sticky Header"

2/ You can enable sticky on sidebar via Customize > General Options > and check to "Enable Sticky Sidebar"

Best Regards,

PenciDesign

techinnews replied

Customer Reply

Thank you so much! <3 Last question, how do i make the sidebar and header (with logos and menus) also a sticky option?

PenciDesign replied

Staff Reply

Hi,

I just checked your site and I see you have this code caused this issue:

\
 <script type="text/javascript">
 //jQuery('.ri-sticky-wdg')
jQuery( document ).ready(function() {
var wspos = jQuery(".ri-sticky-wdg").offset();
var w = jQuery(window);
var top1 = wspos.top-w.scrollTop();
if(top1<0){ jQuery(".ri-sticky-wdg").addClass('ri-sticky-fixed'); }
jQuery( window ).scroll(function() {
var w = jQuery(window);
var top1 = wspos.top-w.scrollTop();
var top1 = wspos.top-w.scrollTop();
if(top1<0){ jQuery(".ri-sticky-wdg").addClass('ri-sticky-fixed'); }else{ jQuery(".ri-sticky-wdg").removeClass('ri-sticky-fixed'); }
jQuery(".ri-sticky-wdg").css({'top':-top1});
});
});
</script>

Seem this code appears from a plugin.

Please deactivate all plugins and try again.

After it work, let's enable each plugin to check the plugin caused this issue.

Best Regards,

PenciDesign

techinnews replied

Customer Reply

Hi, can you please take a look at it again? Photos are missing and the slider.

PenciDesign replied

Staff Reply

Hi,

You're active other theme - not Soledad.

Please activate again Soledad theme.

Best Regards,

PenciDesign

techinnews started the conversation

Conversation Start

Hi, my slider just vanished out of nowhere but the option to enable it is clicked. What can i do to restore?

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