Penci Blocks / Templates

Public Ticket #29915

Conversation thread

PenciDesign Supporter replied

1 year ago

Staff Reply

Hi,

This issue is with the latest version of Elementor.

You have two options:

Wait for our team to fix it as soon as possible.
Downgrade Elementor to version 24 by going to Dashboard → Elementor → Tools → Version Manager.

Thank you for your understanding.

Regards,
PenciDesign.

PenciDesign Supporter replied

1 year ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

firosyd started the conversation

1 year ago

Conversation Start

Hi there,

We've verified the blocks / templates Penci Design in Elementor Page aren't working as we try add a block Into page. We don't know if the issue did appears upon the last theme update.

If you need verify on our system let us know to provide credentials.

Thanks

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