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Public Ticket #29937

bug: The element can't be loaded from the server.

Conversation thread

limijer replied

Customer Reply

Hi Hall3008,

To downgrade the Elementor version, go to the Dashboard of your WordPress page, find Elementor, and select Tools. Click on the Version Control tab and choose the version you wish to use.

hall3008 replied

Customer Reply

how did you downgrade the elementor version?

limijer replied

Customer Reply

Thank you very much. I downgraded Elementor version to elementor.3.25.2. and now working.

limijer started the conversation

Conversation Start

I have several Soledad templates. All are updated, but the newest one has an issue: "The element can't be loaded from the server."

Other, older sites with previous Elementor versions worked well. The problem started after upgrading Elementor to version 3.25 across all websites, as they began displaying the message: "The element can't be loaded from the server."

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