ccannes replied
Customer Reply
Thanks so much!!!
Public Ticket #30036
Blank white page when I try to edit posts
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
I’ve tested editing one of your posts, and all the features are working correctly without any issues. Here’s the screenshot for reference: https://imgur.com/a/x3JmQts.
Please clear your browser cache and check again.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
ccannes started the conversation
Conversation Start
Hello,
My site is https://bigbeautifulsky.com/
I just updated the WP Bakery and WordPress versions. Now, when I try to edit my posts, I get a blank white screen.
I can edit them on the front end with WP Bakery, but not on the back end with WordPress.
I can still edit my pages, but not my posts.
If you can give me some advice, I would appreciate it. This seems like a theme issue. I attached a screen shot.
Thank you,
Christina
Want to join this conversation or access attachments? Sign in first.
