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Public Ticket #30054

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PenciDesign Supporter replied

Staff Reply

Hi,

I’ve checked multiple times, and there’s no way to fix this border as it originates from your browser. It doesn’t appear on any of my browsers, including those on macOS and Windows.

  Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to dashboard → Settings → Discussion:

  • check: Allow people to submit comments on new posts
  • uncheck: Automatically close comments on old posts

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me the URL related to your question.

 

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

Thank you for your feedback. I'll check again on a Windows PC as you did and will update this ticket once the issue is resolved.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

Here is a screen recording from my phone showing that both Safari and Chrome are working correctly. https://streamable.com/mark09

Regards,
PenciDesign.

acraftymix replied

Customer Reply

Hi,

As I mentioned I've checked on both Edge and Chrome on both mobile and laptop and it has that funny blue box. Please see video and screenshots in my previous message. The blue box only appear when you hover/click on stuff. Warmest regards Michelle

PenciDesign Supporter replied

Staff Reply

Hi,

I’ve checked your site on my devices but didn’t find the blue box, making it difficult to address the issue since it doesn’t occur on my end.

Have you tried checking your site on another computer or browser?

Regards,
PenciDesign.

acraftymix replied

Customer Reply

No problem. 

PenciDesign Supporter replied

Staff Reply

Hi,

That's strange. Please wait while I double-check this case on a Windows OS. I’ll update this ticket as soon as possible.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

I’m not sure what’s happening with your browser, but I’ve checked your site multiple times and haven’t found any issues with the logo or element borders. Here’s a screen recording video for reference: https://streamable.com/eq7swd

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

a {
  outline: none; /* Removes the outline */
  box-shadow: none; /* Removes any focus-related box shadow */
}

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

Here is the code applied to the widget content:

.textwidget a {
  box-shadow: 0;
  border: 0;
}

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

.penci-header-image-logo a {
  box-shadow: 0;
  border: 0;
}

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me a fullscreen screenshot along with the name of your browser and operating system.

 

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

1/ I’ve checked your site but didn’t find any border around the logo. It might be caused by one of your browser settings. Here’s a screenshot for reference: https://imgur.com/a/kcz8bTk.

2/ To adjust the excerpt length, go to Appearance → Customize → Posts Layouts → Other Layouts → Maximum Excerpt Lines and update the value in this field.

 

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me your site URL.

Regards,
PenciDesign.

acraftymix replied

Customer Reply

Awwwww that was one of my favorite things. Thank you it worked. 

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to Appearance → Customize → Single Posts → General: turn off the "Enable Font Size Changer" option.

Regards,
PenciDesign.

acraftymix started the conversation

Conversation Start

Hi,

Thank you for a beautiful theme. I'm struggling a little to figure something out. My next and previous posts are overlapping the bottom of a post (image attached for reference).

How do I fix it?

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