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Public Ticket #30176

Constant Error

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PenciDesign Supporter replied

Staff Reply

Hi,

The latest debug log you provided indicates a database error on your site. This issue is not related to the Soledad theme, and no one has reported this problem to us before.

Regards,
PenciDesign.

sgilfus replied

Customer Reply

Can you also confirm that these are all resolved???? several below:

[03-Dec-2024 18:20:18 UTC] PHP Warning: Undefined variable $auto_speed in /var/www/webroot/ROOT/wp-content/themes/soledad/inc/elementor/modules/penci-news-ticker/widgets/penci-news-ticker.php on line 379 
[03-Dec-2024 18:20:16 UTC] WordPress database error Unknown column 't.term_order' in 'order clause' for query SELECT DISTINCT t.term_id, tr.object_id FROM _wpterms AS t INNER JOIN _wpterm_taxonomy AS tt ON t.term_id = tt.term_id INNER JOIN _wpterm_relationships AS tr ON tr.term_taxonomy_id = tt.term_taxonomy_id WHERE tt.taxonomy IN ('category', 'post_tag', 'post_format', 'series', 'pp_notify_user', 'pp_notify_role', 'pp_notify_email', 'pp_editorial_meta') AND tr.object_id IN (27015) ORDER BY t.term_order ASC
[03-Dec-2024 18:19:17 UTC] WordPress database error Unknown column 't.term_order' in 'order clause' for query SELECT DISTINCT t.term_id FROM _wpterms AS t INNER JOIN _wpterm_taxonomy AS tt ON t.term_id = tt.term_id INNER JOIN _wpterm_relationships AS tr ON tr.term_taxonomy_id = tt.term_taxonomy_id WHERE tt.taxonomy IN ('series') AND tr.object_id IN (40232) ORDER BY t.term_order ASC made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/soledad/page.php'), get_header, locate_template, load_template, require_once('/themes/soledad/header.php'), wp_head, do_action('wp_head'), WP_Hook->do_action, WP_Hook->apply_filters, Penci_JSON_Schema_Validator::output_schema, Penci_JSON_Schema_Validator::pre_data_schema, Penci_JSON_Schema_Validator::page_data, Penci_JSON_Schema_Validator::singular_data, get_the_excerpt, apply_filters('get_the_excerpt'), WP_Hook->apply_filters, wp_trim_excerpt, apply_filters('the_content'), WP_Hook->apply_filters, orgSeries->series_nav_filter, wp_assemble_series_nav, get_the_series, wp_get_object_terms, get_terms, WP_Term_Query->query, WP_Term_Query->get_terms
[05-Dec-2024 15:01:09 UTC] WordPress database error Unknown column 't.term_order' in 'order clause' for query SELECT DISTINCT t.term_id, tr.object_id
FROM _wpterms AS t INNER JOIN _wpterm_taxonomy AS tt ON t.term_id = tt.term_id INNER JOIN _wpterm_relationships AS tr ON tr.term_taxonomy_id = tt.term_taxonomy_id
WHERE tt.taxonomy IN ('category', 'post_tag', 'post_format', 'series', 'pp_notify_user', 'pp_notify_role', 'pp_notify_email', 'pp_editorial_meta', 'ep_custom_result') AND tr.object_id IN (96245)
ORDER BY t.term_order ASC made by require('wp-blog-header.php'), wp, WP->main, WP->query_posts, WP_Query->query, WP_Query->get_posts, _prime_post_caches, update_object_term_cache, wp_get_object_terms, get_terms, WP_Term_Query->query, WP_Term_Query->get_terms
[05-Dec-2024 15:01:18 UTC] WordPress database error Unknown column 't.term_order' in 'order clause' for query SELECT DISTINCT t.term_id, tr.object_id
FROM _wpterms AS t INNER JOIN _wpterm_taxonomy AS tt ON t.term_id = tt.term_id INNER JOIN _wpterm_relationships AS tr ON tr.term_taxonomy_id = tt.term_taxonomy_id
WHERE tt.taxonomy IN ('category', 'post_tag', 'post_format', 'series', 'pp_notify_user', 'pp_notify_role', 'pp_notify_email', 'pp_editorial_meta', 'ep_custom_result') AND tr.object_id IN (27478)
ORDER BY t.term_order ASC
made by require('wp-blog-header.php'), wp, WP->main, WP->query_posts, WP_Query->query, WP_Query->get_posts, _prime_post_caches, update_object_term_cache, wp_get_object_terms, get_terms, WP_Term_Query->query, WP_Term_Query->get_terms
[05-Dec-2024 15:01:52 UTC] PHP Warning: unserialize(): Error at offset 842 of 4068 bytes in /var/www/webroot/ROOT/wp-content/plugins/mailpoet/lib/Doctrine/Types/SerializedArrayType.php on line 27

sgilfus replied

Customer Reply

Thank you will this fix remain?? I just pulled down the latest version as well?

Please advise and thank you.

PenciDesign Supporter replied

Staff Reply

Hi,

I've updated your site.

Please clear all the browser caches and check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

sgilfus started the conversation

Conversation Start
[03-Dec-2024 18:20:18 UTC] PHP Warning: Undefined variable $auto_speed in /var/www/webroot/ROOT/wp-content/themes/soledad/inc/elementor/modules/penci-news-ticker/widgets/penci-news-ticker.php on line 379

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