Query Crashed Site | PenciDesign Support

PenciDesign Supporter replied

1 year ago

Staff Reply

Hi,

The Elementor Penci Latest Posts module is one of the most popular Elementor elements, widely used on our buyer sites and demos. Therefore, it is unlikely that this element is causing the issue, as all other sites are running properly, and we have not received any similar feedback regarding this problem.

If you still believe this issue is related to our theme, please provide an admin account so I can investigate further and share detailed findings with you.

Regards,
PenciDesign.

sgilfus replied

1 year ago

Customer Reply

even the part that calls out penci:

PenciSoledadElementorModulesPenciLatestPostsWidgetsPenciLatestPosts->register_controls, PenciSoledadElementorBaseBase_Widget->register_query_section_controls, ElementorControls_Stack->add_group_control, ElementorGroup_Control_Base->add_controls, PenciSoledadElementorModulesQueryControlControlsPenci_Group_Control_Posts->prepare_fields, get_terms, WP_Term_Query->query, WP_Term_Query->get_terms [23-Dec-2024 14:28:02 UTC] WordPress database error Unknown column 't.term_order' in 'order clause' for query SELECT COUNT(*) FROM _wpterms AS t INNER JOIN _wpterm_taxonomy AS tt ON t.term_id = tt.term_id WHERE tt.taxonomy IN ('series_group') ORDER BY t.term_order made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/plugins/elementor/modules/page-templates/templates/header-footer.php'), ElementorModulesPageTemplatesModule->print_content, call_user_func, ElementorProModulesThemeBuilderClassesLocations_Manager->ElementorProModulesThemeBuilderClasses{closure}, ElementorProModulesThemeBuilderClassesLocations_Manager->do_location, ElementorProModulesThemeBuilderDocumentsSingle_Base->print_content, ElementorProModulesThemeBuilderDocumentsTheme_Document->print_content, ElementorProModulesThemeBuilderDocumentsTheme_Document->get_content, ElementorModulesLibraryDocumentsLibrary_Document->get_content, ElementorCoreBaseDocument->get_content, ElementorFrontend->get_builder_content, ElementorProModulesThemeBuilderDocumentsTheme_Document-

PenciDesign Supporter replied

1 year ago

Staff Reply

Hi,

Based on the debug log you provided, the issue is related to the Elementor PRO plugin. Since you are using the PRO version, I recommend reaching out to the plugin's support team for assistance, as this issue is not related to the Soledad theme.

Regards,
PenciDesign.

sgilfus started the conversation

1 year ago

Conversation Start

The following php error log crashed my site. Please note that penci is in parts of the below query.

[23-Dec-2024 14:28:02 UTC] WordPress database error Unknown column 't.term_order' in 'order clause' for query SELECT t.term_id FROM _wpterms AS t INNER JOIN _wpterm_taxonomy AS tt ON t.term_id = tt.term_id WHERE tt.taxonomy IN ('series') ORDER BY t.term_order ASC made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/plugins/elementor/modules/page-templates/templates/header-footer.php'), ElementorModulesPageTemplatesModule->print_content, call_user_func, ElementorProModulesThemeBuilderClassesLocations_Manager->ElementorProModulesThemeBuilderClasses{closure}, ElementorProModulesThemeBuilderClassesLocations_Manager->do_location, ElementorProModulesThemeBuilderDocumentsSingle_Base->print_content, ElementorProModulesThemeBuilderDocumentsTheme_Document->print_content, ElementorProModulesThemeBuilderDocumentsTheme_Document->get_content, ElementorModulesLibraryDocumentsLibrary_Document->get_content, ElementorCoreBaseDocument->get_content, ElementorFrontend->get_builder_content, ElementorProModulesThemeBuilderDocumentsTheme_Document->print_elements_with_wrapper, ElementorCoreBaseDocument->print_elements, ElementorCoreBaseDocument->do_print_elements, ElementorElement_Base->print_element, ElementorElement_Base->should_render_shortcode, ElementorElement_Base->get_raw_data, ElementorElement_Base->get_raw_data, ElementorWidget_Base->get_raw_data, ElementorElement_Base->get_raw_data, ElementorControls_Stack->get_data, ElementorControls_Stack->sanitize_settings, ElementorControls_Stack->get_controls, ElementorWidget_Base->get_stack, ElementorControls_Stack->get_stack, ElementorWidget_Base->init_controls, ElementorControls_Stack->init_controls, PenciSoledadElementorModulesPenciLatestPostsWidgetsPenciLatestPosts->register_controls, PenciSoledadElementorBaseBase_Widget->register_query_section_controls, ElementorControls_Stack->add_group_control, ElementorGroup_Control_Base->add_controls, PenciSoledadElementorModulesQueryControlControlsPenci_Group_Control_Posts->prepare_fields, get_terms, WP_Term_Query->query, WP_Term_Query->get_terms [23-Dec-2024 14:28:02 UTC] WordPress database error Unknown column 't.term_order' in 'order clause' for query SELECT COUNT(*) FROM _wpterms AS t INNER JOIN _wpterm_taxonomy AS tt ON t.term_id = tt.term_id WHERE tt.taxonomy IN ('series_group') ORDER BY t.term_order made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/plugins/elementor/modules/page-templates/templates/header-footer.php'), ElementorModulesPageTemplatesModule->print_content, call_user_func, ElementorProModulesThemeBuilderClassesLocations_Manager->ElementorProModulesThemeBuilderClasses{closure}, ElementorProModulesThemeBuilderClassesLocations_Manager->do_location, ElementorProModulesThemeBuilderDocumentsSingle_Base->print_content, ElementorProModulesThemeBuilderDocumentsTheme_Document->print_content, ElementorProModulesThemeBuilderDocumentsTheme_Document->get_content, ElementorModulesLibraryDocumentsLibrary_Document->get_content, ElementorCoreBaseDocument->get_content, ElementorFrontend->get_builder_content, ElementorProModulesThemeBuilderDocumentsTheme_Document->print_elements_with_wrapper, ElementorCoreBaseDocument->print_elements, ElementorCoreBaseDocument->do_print_elements, ElementorElement_Base->print_element, ElementorElement_Base->should_render_shortcode, ElementorElement_Base->get_raw_data, ElementorElement_Base->get_raw_data, ElementorWidget_Base->get_raw_data, ElementorElement_Base->get_raw_data, ElementorControls_Stack->get_data, ElementorControls_Stack->sanitize_settings, ElementorControls_Stack->get_controls, ElementorWidget_Base->get_stack, ElementorControls_Stack->get_stack, ElementorWidget_Base->init_controls, ElementorControls_Stack->init_controls, PenciSoledadElementorModulesPenciLatestPostsWidgetsPenciLatestPosts->register_controls, PenciSoledadElementorBaseBase_Widget->register_query_section_controls, ElementorControls_Stack->add_group_control, ElementorGroup_Control_Base->add_controls, PenciSoledadElementorModulesQueryControlControlsPenci_Group_Control_Posts->prepare_fields, wp_count_terms, get_terms, WP_Term_Query->query, WP_Term_Query->get_terms [23-Dec-2024 14:28:02 UTC] WordPress database error Unknown column 't.term_order' in 'order clause' for query SELECT t.term_id FROM _wpterms AS t INNER JOIN _wpterm_taxonomy AS tt ON t.term_id = tt.term_id WHERE tt.taxonomy IN ('series_group') ORDER BY t.term_order ASC made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/plugins/elementor/modules/page-templates/templates/header-footer.php'), ElementorModulesPageTemplatesModule->print_content, call_user_func, ElementorProModulesThemeBuilderClassesLocations_Manager->ElementorProModulesThemeBuilderClasses{closure}, ElementorProModulesThemeBuilderClassesLocations_Manager->do_location, ElementorProModulesThemeBuilderDocumentsSingle_Base->print_content, ElementorProModulesThemeBuilderDocumentsTheme_Document->print_content, ElementorProModulesThemeBuilderDocumentsTheme_Document->get_content, ElementorModulesLibraryDocumentsLibrary_Document->get_content, ElementorCoreBaseDocument->get_content, ElementorFrontend->get_builder_content, ElementorProModulesThemeBuilderDocumentsTheme_Document->print_elements_with_wrapper, ElementorCoreBaseDocument->print_elements, ElementorCoreBaseDocument->do_print_elements, ElementorElement_Base->print_element, ElementorElement_Base->should_render_shortcode, ElementorElement_Base->get_raw_data, ElementorElement_Base->get_raw_data, ElementorWidget_Base->get_raw_data, ElementorElement_Base->get_raw_data, ElementorControls_Stack->get_data, ElementorControls_Stack->sanitize_settings, ElementorControls_Stack->get_controls, ElementorWidget_Base->get_stack, ElementorControls_Stack->get_stack, ElementorWidget_Base->init_controls, ElementorControls_Stack->init_controls, PenciSoledadElementorModulesPenciLatestPostsWidgetsPenciLatestPosts->register_controls, PenciSoledadElementorBaseBase_Widget->register_query_section_controls, ElementorControls_Stack->add_group_control, ElementorGroup_Control_Base->add_controls, PenciSoledadElementorModulesQueryControlControlsPenci_Group_Control_Posts->prepare_fields, get_terms, WP_Term_Query->query, WP_Term_Query->get_terms [23-Dec-2024 14:28:04 UTC] WordPress database error Unknown column 't.term_order' in 'order clause' for query SELECT DISTINCT t.term_id, tr.object_id FROM _wpterms AS t INNER JOIN _wpterm_taxonomy AS tt ON t.term_id = tt.term_id INNER JOIN _wpterm_relationships AS tr ON tr.term_taxonomy_id = tt.term_taxonomy_id WHERE tt.taxonomy IN ('category', 'post_tag', 'post_format', 'series', 'pp_notify_user', 'pp_notify_role', 'pp_notify_email', 'pp_editorial_meta') AND tr.object_id IN (38701) ORDER BY t.term_order ASC made by require('wp-blog-header.php'), wp, WP->main, WP->query_posts, WP_Query->query, WP_Query->get_posts, _prime_post_caches, update_object_term_cache, wp_get_object_terms, get_terms, WP_Term_Query->query, WP_Term_Query->get_terms [23-Dec-2024 14:28:04 UTC] WordPress database error Unknown column 't.term_order' in 'order clause' for query SELECT DISTINCT t.term_id, tr.object_id FROM _wpterms AS t INNER JOIN _wpterm_taxonomy AS tt ON t.term_id = tt.term_id INNER JOIN _wpterm_relationships AS tr ON tr.term_taxonomy_id = tt.term_taxonomy_id WHERE tt.taxonomy IN ('category', 'post_tag', 'post_format', 'series', 'pp_notify_user', 'pp_notify_role', 'pp_notify_email', 'pp_editorial_meta') AND tr.object_id IN (39250) ORDER BY t.term_order ASC made by require('wp-blog-header.php'), wp, WP->main, WP->query_posts, WP_Query->query, WP_Query->get_posts, _prime_post_caches, update_object_term_cache, wp_get_object_terms, get_terms, WP_Term_Query->query, WP_Term_Query->get_terms