PenciDesign Supporter replied
Staff Reply
Hi,
This issue is related to the PHP version on your server.
Please downgrade to PHP version 8.0 and check again.
Regards,
PenciDesign.
Public Ticket #30334
Error while trying to install website theme.
Conversation thread
nowworldview replied
Customer Reply
Am facing this on error thats on the pic when i run rss
PenciDesign Supporter replied
Staff Reply
Hi,
Please follow the detailed instructions in the document at this link: https://soledad.pencidesign.net/soledad-document/#social_sharing
Regards,
PenciDesign.
nowworldview replied
Customer Reply
Someone Guide on how to change this setting. I want the site to display the featured image instead of logo
PenciDesign Supporter replied
Staff Reply
Hi,
Please delete this plugin and reinstall it by following these steps:
- Go to your WordPress dashboard → Appearance → Install Plugins.
- Locate the plugin and click Install to reinstall it.
Regards,
PenciDesign.
nowworldview replied
Customer Reply
Am getting this error while trying to run Rss, on my site please assist on this. Then I have to run the rss manually, for it to get post for me. I want it to get me post automatically.
nowworldview replied
Customer Reply
Am getting this error while trying to run Rss, on my site please assist on this. Then I have to run the rss manually, for it to get post for me. I want it to get me post automatically.
PenciDesign Supporter replied
Staff Reply
Hi,
Please go to dashboard > Header Builder > Edit with the "Penci Header Builder" then add the HTML content to the mobile sidebar content like the screenshot below:
Regards,
PenciDesign.
nowworldview replied
Customer Reply
Guide on how to change this
PenciDesign Supporter replied
Staff Reply
Hi,
To modify this area, go to Appearance → Widgets, expand the Main Sidebar widget, and edit the content directly on that page.
Regards,
PenciDesign.
nowworldview replied
Customer Reply
Can someone please guide me on how to change the marked area.
Plus someone also guide me on how to change settings, when I share my posf the featured image does appear, rather it displays the marked image when I share it in social media.
PenciDesign Supporter replied
Staff Reply
Hi,
I have updated your site.
The issue is caused by the captcha plugin.
Please clear all site caches and browser caches, then check again.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
I am unable to edit the theme or WordPress files directly. Kindly provide the FTP account details so I can access the files if needed.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
nowworldview replied
Customer Reply
Hello I have a problem with the display in my website, it's static and nothing is working and I don't know how to solve this issue. www.nowworldview.com
PenciDesign Supporter replied
Staff Reply
Hi,
Please follow the detailed instructions in the document at this link: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/
Regards,
PenciDesign.
nowworldview started the conversation
Conversation Start
Am getting an error while trying to upload your website theme. Help install & activate please.
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