Theme update removed it from my website

Public Ticket #30764

Theme update removed it from my website

Conversation thread

PenciDesign Supporter replied

1 year ago

Staff Reply

Hi,

I've checked your site and updated the Soledad theme to the latest version by manually replacing the theme files via the File Manager plugin.

The automatic update didn’t work because the folder named "include_rtg" in wp-content/themes restricts and blocks some WordPress functions.

Regards,
PenciDesign.

metadados started the conversation

1 year ago

Conversation Start

After updating the theme to the latest version, I noticed that it is no longer present on my portal. I tried to install it via the EnvatoMarket App, but it doesn't allow it either.

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