Mr Hung replied
Customer Reply
Excellent. Back to normal.
Thanks so much
Public Ticket #30767
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Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Mr Hung replied
Customer Reply
I was using 8.6.2 before updating to the latest version 8.6.3. We tried a fresh install but the error is still the same
PenciDesign Supporter replied
Staff Reply
Hi,
That's strange because we haven't made any changes to the mega menu content.
Which version were you using before updating to the latest one?
Regards,
PenciDesign.
Mr Hung started the conversation
Conversation Start
Hi
After updating to the latest version 8.6.3, an error appeared in the mega menu
For example:
I have the highest category (parent category): category A
Category A has 2 subcategories B and C
When I enter article data for B and C, the mega menu Category A is blank, there are no articles or subcategories
When I try to trigger the article of subcategory B or C and at the same time check the parent category A, then the result is available
Previous versions worked normally.
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